Shipping policy

Delivery Time

Orders arrive within 9–16 business days of purchase (Monday to Friday, excluding holidays). That covers both making your order and shipping it to you. On drop days we get a lot of orders at once, so it can take a little longer. If your order will be delayed, we'll email you.

Rates and delivery times

Shipping rates and estimated delivery times are calculated at checkout based on your address and the shipping method you choose. Delivery estimates come from the carrier and aren't guaranteed.

Tracking

When your order ships, you'll get an email with a tracking number so you can follow it to your door.

Address accuracy

Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrect or incomplete address that was entered at checkout. If a package comes back to us for that reason, we can re-ship it once you've paid the new shipping cost.

Missing packages

If tracking shows your order as delivered but you can't find it, check with neighbors or your building's front desk and contact the carrier. If it still hasn't turned up, email us within 7 days of the delivery date and we'll help you file a claim with the carrier.

International orders

Where international shipping is available at checkout, any import duties, taxes or customs fees are your responsibility unless they were charged at checkout.

Questions

Email asarchive.us22@gmail.com.